- nbaxleyAsked on December 09, 2016 at 05:04 PM
My check-boxes are used as a choose one item. Although I have set the minimum and maximum for 1, it is still allowing the user to check more than one box. It won't let them submit it that way, but I want them to only be able to check one box, if they change their mind and check another one, it should de-check the first box. Best example is in the Preferred Phone Type (see screen shot)
- JotForm SupportJim_RAnswered on December 09, 2016 at 06:57 PM
This appears to be a duplicate of this thread https://www.jotform.com/answers/1006149
Please click the link above to view our answer for your first thread.
As an added note, from the screenshot you attached here, I'm seeing you haven't left the checkbox field yet. Keep in mind that validation will only occur/trigger once you leave the field (or once the field loses focus).
I've shown 2 screenshots on the thread linked above for your reference so you can see how the form validates your checkbox (1st image with 2 options ticked, 2nd image with nothing ticked).
To avoid confusion, if you have a followup question, kindly open your original thread and post your reply from there.