What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why have my Forms been disabled?

    Asked by thrivevirtualassistance on December 09, 2016 at 05:43 PM

    Randomly my forms have been disabled and are no longer showing on my website. 

    Page URL:
    https://form.jotform.com/62848921927166

    Screenshot
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    JotForm Support

    Answered by BJoanna on December 09, 2016 at 08:42 PM

    Your account is suspended, because you created form that is collecting login credentials for Facebook, LinkedIn and Twitter.  

    Asking for user login credentials is in violation of JotForm Terms of Use.

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    We can activate your account only if you agree to our terms and you delete mentioned form.

    Let us know if you need further assistance.