I want to downgrade my account

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    Asked on December 10, 2016 at 08:27 AM

    I want the last renewal canceled. I want the $ 19 withdrawal from my credit card. I will update my account later as an educator account. I also want your credit card information to be deleted from your system.

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    Answered on December 10, 2016 at 09:34 AM


    As per your request, we've refunded $19 of your last payment. It may take a few working days to reflect on your credit card account. 

    Please note that you should review your form usage limits according to our free plan. 

    If you need further assistance, please don't hesitate to inform us.

    Thank you for using Jotform.