- cmerrickAsked on December 12, 2016 at 12:36 PM
- JotForm SupportKiranAnswered on December 12, 2016 at 01:42 PM
It seems that your email address is already removed from the bounce list. Generally, the email addresses are added to our bounce list when the emails sent to the address are repeatedly failed or there is any issue with the email server at the receiving end. Since the email is now removed from the bounce list you should be able to receive the emails without any issue. If you continue to see any error message or not receiving emails please let us know. We will be happy to take a look again.