What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my email going into a bounce list?

    Asked by cmerrick on December 12, 2016 at 12:36 PM
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    JotForm Support

    Answered by Kiran on December 12, 2016 at 01:42 PM

    It seems that your email address is already removed from the bounce list. Generally, the email addresses are added to our bounce list when the emails sent to the address are repeatedly failed or there is any issue with the email server at the receiving end. Since the email is now removed from the bounce list you should be able to receive the emails without any issue. If you continue to see any error message or not receiving emails please let us know. We will be happy to take a look again.

    Thank you!