What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have set up user accounts? How do the users log into our account?

    Asked by churcham on December 12, 2016 at 04:04 PM
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    JotForm Support

    Answered by david on December 12, 2016 at 06:34 PM

    If you are referring to sub-user accounts:

    https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user

    They should receive an invitation email with a link to sign up for a JotForm account if they do not already have one.  If they already have one, a shared folder will be created in their account containing the forms that have been shared.