What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to test new form added to Adobe Muse

    Asked by sambird3 on December 12, 2016 at 06:53 PM

    This is the response after completing form in Muse live:


    "Sorry! Only one entry is allowed. Multiple submissions are disabled for this form."


    How to fix?

    Page URL:

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    JotForm Support

    Answered by John_Benson on December 13, 2016 at 01:25 AM

    I cloned your form and it is set to Unique Submission to Check cookies and IP. It means that you can only submit one submission per IP address, it helps to prevent spam bots and multiple submissions to your form. 

    You can fix it by changing the Unique Submissions to No Check in the Advanced Preferences settings. Here's how:

    1. Open your form and click the Preferences button in the Form Builder.

    2. Go to the (1)Advanced tab, click the drop down menu in the (2)Unique Submission and set it No Check. After that, click the (3)Save Changes button when you're done. 

    Hope that helps. Let us know if you need further assistance. Thank you.