What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found This form is disabled Error

    Asked by jasv2 on December 12, 2016 at 09:18 PM

    Am I doing something wrong?  I am just trying to make a form that emails myself and the sender, but it will not display.  



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    JotForm Developer

    Answered by Helen on December 13, 2016 at 02:38 AM


    Thank you for contacting us.

    I have checked your account and forms. This form was contained Social Security Number field in Archive. You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of this information, your account will be suspended again.  

    I have deleted this field and re-activated your account. Your forms are enabled now.

    Please let us know if you need any further assistance.