How can I monitor at which position and how many user break away at my (application) form?

  • Kreiner
    Asked on December 13, 2016 at 11:17 AM
    Page URL: http://www.sprachschule-deutschkurse-wien.at/dialog/en/dialog-registration/
  • Jan
    Replied on December 13, 2016 at 1:10 PM

    You can use the Form Analytics. This feature will help you find out how many people are coming to your forms. Here's a related blog post: https://www.jotform.com/blog/150-Introducing-Form-Analytics.

    If you have Google Analytics, you can embed it to your form as well using the Google Analytics widget.

    Hope that helps. Thank you.

  • Kreiner
    Replied on December 15, 2016 at 12:37 PM

    Thank you. Form Analytics is good for the views and conversion rate.

    But is there any way to get more indepth insights and see exactly at which position / fields of the form the people break off?

    BR Michael

     

  • Jan
    Replied on December 15, 2016 at 2:06 PM

    Unfortunately, we don't have that feature here in JotForm. If you want, you can create a Save and Continue form. This form will allow the user to save the current form and then continue later if needed. In this way, once you view the user's session, you can see at what point where the user stopped. Here's a guide: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Hope that helps. Thank you.