What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I monitor at which position and how many user break away at my (application) form?

    Asked by Kreiner on December 13, 2016 at 11:17 AM
    Page URL:
    http://www.sprachschule-deutschkurse-wien.at/dialog/en/dialog-registra<br/>tion/

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    JotForm Support

    Answered by Jan on December 13, 2016 at 01:10 PM

    You can use the Form Analytics. This feature will help you find out how many people are coming to your forms. Here's a related blog post: https://www.jotform.com/blog/150-Introducing-Form-Analytics.

    If you have Google Analytics, you can embed it to your form as well using the Google Analytics widget.

    Hope that helps. Thank you.

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    Answered by Kreiner on December 15, 2016 at 12:37 PM

    Thank you. Form Analytics is good for the views and conversion rate.

    But is there any way to get more indepth insights and see exactly at which position / fields of the form the people break off?

    BR Michael

     

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    JotForm Support

    Answered by Jan on December 15, 2016 at 02:06 PM

    Unfortunately, we don't have that feature here in JotForm. If you want, you can create a Save and Continue form. This form will allow the user to save the current form and then continue later if needed. In this way, once you view the user's session, you can see at what point where the user stopped. Here's a guide: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Hope that helps. Thank you.