What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't submit forms with attachments, upload error

    Asked by ksmithgum on December 14, 2016 at 02:54 PM

    Clients are reporting that they cannot submit forms that have attachments.  I went online to your site and it said for a small time that site was down for maintenance.  But clients and myself cannot submit without an error.

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    JotForm Support

    Answered by AIDAN on December 14, 2016 at 03:10 PM

    The issue was reported immediately and our developers were able to have it fixed right away. Please try again and let us know if you encounter any further issues.

    We apologize for the inconvenience. Your feedback is most welcome.