What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have almost reached 100 submissions as a starter

    Asked by kinesis2k17 on December 15, 2016 at 01:03 AM

    I have almost reached 100 submissions as a starter, i am been shown as 100 submission limit, but i have 500 submission limit. I have deleted all the old submissions, so can I get again fresh 100 entries

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    JotForm Support

    Answered by Kiran on December 15, 2016 at 01:50 AM

    Please be noted that the monthly submissions limit of free accounts is 100. I see that your account has received more than 100 submissions and so the account is scheduled to downgrade. The 500 submissions limit that you are referring to the submission storage limit which allows storing the submissions in your account. If the submission storage is over limit, the oldest submission will be deleted automatically.

    You may check the account limits by clicking on the User icon on the right-top corner after you login to your JotForm account or from the Usage section in the account settings. If you want to receive more monthly submissions, you may consider upgrading your account to a paid plan or use Get More feature to increase the monthly submissions limit.

    Hope this information helps!