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    Unable to upload a photo

    Asked by democlouds on December 15, 2016 at 11:07 AM

    Hello

     

    We are trying to upload a small photo < 1mb to one of our form but it is not working although our internet connexion is normal

    https://www.jotform.com//?formID=42641844066961

    Please help

    Screenshot
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    JotForm Support

    Answered by John_Benson on December 15, 2016 at 12:53 PM

    I cloned your form and I tried uploading an image. I was not able to replicate the issue. I have successfully uploaded an image. See the screen animation below:

    Please try inserting an image again. Here's a guide:

    1. Open your form and go to the Basic Fields tab, click the Image button.

    2. In the Upload tab, click the Upload File and select the image you want to upload.

    Hope that helps. Let us know if the issue persists. Thank you.