What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Did my form lose integration with Google Sheets?

    Asked by mindynot on December 15, 2016 at 05:44 PM

    Somehow, I have not received my last two submissions from my form: https://www.jotform.com/mindynot/poa_advising

    I am not sure what could have happened as I have not made any changes to my form today. Can you help me determine what may be going on?

    Thanks,

    Mindy

     

    Page URL:
    https://www.jotform.com/mindynot/poa_advising

  • Profile Image
    JotForm Support

    Answered by Welvin on December 15, 2016 at 09:13 PM

    Our apologies. You are the third person who reported this problem today but I cannot replicate it. This is likely an issue with Google Spreadsheet API.

    I have just re-sync your form submissions to Google Spreadsheet. Please check and confirm if the submissions are there now. This should also fix the Google Spreadsheet problem, please monitor and let us know if the issue persists for new submissions.