What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the difference between submissions and submission storage?

    Asked by Advocate2 on December 16, 2016 at 10:41 AM

    I am considering purchasing a premium Jotform plan but am confused about the difference between submissions and submission storage. The free plan allows for 100 submissions and a total submission storage of 500. What is the 'total submission storage'?

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    JotForm Support

    Answered by david on December 16, 2016 at 11:45 AM

    Monthly submissions are the number you received through all forms in a single calendar month.  Stored submissions are the number you are stored between all forms.  If you receive  100 submissions per month for 5 months, you would have 500 stored submissions if none were deleted. 

    The total stored can be reduced by deleting submissions.  The monthly total cannot be reduced other than by the monthly reset.