What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    paypal integration

    Asked by adakeep on December 16, 2016 at 04:05 PM

    I created a form that goes to paypal for payment. Paypal form comes up after the submit button but there is a line that says a paypal account is required. Is there a way that they can simply pay by credit card rather than going through setting up a paypal account?

    Page URL:
    https://www.jotformpro.com/form/52975766172973?preview=true

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    JotForm Support

    Answered by BDAVID on December 16, 2016 at 06:05 PM

    After the user is redirected to PayPal page, the can select the 

    Note, you need to enable that option in your PayPay account settings: https://www.paypal.com/webapps/mpp/account-optional, so you may contact PayPal support to make sure it is enabled.

    Let us know if you need more help.