Tthe Google Spreadsheet that is connecting to this form was not updated

  • sigmapi1897
    Asked on December 16, 2016 at 4:18 PM
    the Google Spreadsheet that is connecting to this form hasn't updated since September 26 even though it says that its still active! 
  • jonathan
    Replied on December 16, 2016 at 4:32 PM

    Can you please try first removing the existing google spreadsheet integration. 

    Save the form, and the re-integrate it again to Google spreadsheet.

    User guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    This process should update the submission spreadsheet in your google docs account.

    Do let us know if it still did not.

    Thanks.

     

  • sigmapi1897
    Replied on December 16, 2016 at 5:11 PM

    That seems to have fixed the issue.