What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Tthe Google Spreadsheet that is connecting to this form was not updated

    Asked by sigmapi1897 on December 16, 2016 at 04:18 PM
    the Google Spreadsheet that is connecting to this form hasn't updated since September 26 even though it says that its still active! 
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    JotForm Support

    Answered by jonathan on December 16, 2016 at 04:32 PM

    Can you please try first removing the existing google spreadsheet integration. 

    Save the form, and the re-integrate it again to Google spreadsheet.

    User guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    This process should update the submission spreadsheet in your google docs account.

    Do let us know if it still did not.



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    Answered by sigmapi1897 on December 16, 2016 at 05:11 PM

    That seems to have fixed the issue.