What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need to cancel the cancellation of my subscription, please

    Asked by jjsmithceo on December 16, 2016 at 08:15 PM
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    JotForm Support

    Answered by Chriistian on December 17, 2016 at 08:40 AM

    Hi there,

    Your account is scheduled for downgrade next month (on Jan 11, 2017). I think you have already attempted cancellation. The cancellation will take effect next month for you to use what you have paid for this month.

    Do you wish to cancel your subscription immediately without waiting for the scheduled downgrade next month?

    Regards.