Need to cancel the cancellation of my subscription, please

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    Asked on December 16, 2016 at 08:15 PM
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    Answered on December 17, 2016 at 08:40 AM

    Hi there,

    Your account is scheduled for downgrade next month (on Jan 11, 2017). I think you have already attempted cancellation. The cancellation will take effect next month for you to use what you have paid for this month.

    Do you wish to cancel your subscription immediately without waiting for the scheduled downgrade next month?