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    Bug? I cloned a form and cant add fields

    Asked by jansteinar on December 18, 2016 at 09:19 AM

    Hi.

    My form https://form.jotformeu.com/63523846444359 is a clone.

    I found out that I cant add fields to this, only edit previous fields (from the form the clone is based on)

    Quite stressful as Ive made a facebook ad to se this form, and now I cant edit it properly :(

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    JotForm Support

    Answered by jonathan on December 18, 2016 at 03:12 PM

    I checked your form https://form.jotformeu.com/63523846444359 and I found that were hanging multiple conditions on the form due to deleted fields. I think this was causing the problem.

    I suggest you clean the form first by removing all those broken conditions. Save the form, and then try again modifying by adding new fields.

    Let us know if this did not resolve the issue.

    Thanks. 

     

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    Answered by jansteinar on December 18, 2016 at 04:44 PM
    That resolved it.
    Thanks for helping out.
    To be fair I really should have figured that one out myself..!
    Jan Steinar Ligaard Falch
    Veitjenester AS, ORFA AS
    Salg | | Goodshit.no AS
    e-mail: jsfa@live.com
    jansteinar@goodshit.no
    Telefon +47 9411 9119
    Sjekk ut Goodshit.no AS – Norges kuleste butikk for veggbilder!
    www.goodshit.no
    Fra: JotForm [mailto:noreply@jotform.com]
    Sendt: søndag 18. desember 2016 21.13
    Til: jsfa@live.com
    Emne: Re: Bug? I cloned a form and cant add fields
    A new response has been received:
    [Bilde er fjernet av sender. JOTFORM]
    Answered by jonathan
    I checked your form https://form.jotformeu.com/63523846444359 and I found that were hanging multiple conditions on the form due to deleted fields. I think this was causing the problem.
    [Bilde er fjernet av sender.]
    I suggest you clean the form first by removing all those broken conditions. Save the form, and then try again modifying by adding new fields.
    Let us know if this did not resolve the issue.
    Thanks.
    View this thread on browser » Unsubscribe Thread
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    JotForm Support

    Answered by jonathan on December 18, 2016 at 05:52 PM

    Thank you for the confirmation and letting us now issue was now resolved.

    Contact us anytime should you need assistance again.

    Cheers