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jansteinarAsked on December 18, 2016 at 9:19 AM
Hi.
My form https://form.jotformeu.com/63523846444359 is a clone.
I found out that I cant add fields to this, only edit previous fields (from the form the clone is based on)
Quite stressful as Ive made a facebook ad to se this form, and now I cant edit it properly :(
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jonathanReplied on December 18, 2016 at 3:12 PM
I checked your form https://form.jotformeu.com/63523846444359 and I found that were hanging multiple conditions on the form due to deleted fields. I think this was causing the problem.
I suggest you clean the form first by removing all those broken conditions. Save the form, and then try again modifying by adding new fields.
Let us know if this did not resolve the issue.
Thanks.
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jansteinarReplied on December 18, 2016 at 4:44 PMThat resolved it.
Thanks for helping out.
To be fair I really should have figured that one out myself..!
Jan Steinar Ligaard Falch
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Salg | | Goodshit.no AS
e-mail: jsfa@live.com
jansteinar@goodshit.no
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Fra: JotForm [mailto:noreply@jotform.com]
Sendt: søndag 18. desember 2016 21.13
Til: jsfa@live.com
Emne: Re: Bug? I cloned a form and cant add fields
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Answered by jonathan
I checked your form https://form.jotformeu.com/63523846444359 and I found that were hanging multiple conditions on the form due to deleted fields. I think this was causing the problem.
[Bilde er fjernet av sender.]
I suggest you clean the form first by removing all those broken conditions. Save the form, and then try again modifying by adding new fields.
Let us know if this did not resolve the issue.
Thanks.
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jonathanReplied on December 18, 2016 at 5:52 PM
Thank you for the confirmation and letting us now issue was now resolved.
Contact us anytime should you need assistance again.
Cheers