Unable to edit cloned form in new version editor

  • BGCL
    Asked on December 19, 2016 at 11:38 AM

    I cloned a form originally created in the V3 editor, it opens in the new V4 editor automatically and I can't edit any content.

    Jotform Thread 1015101 Screenshot
    Page URL: https://www.jotform.com/v4/63534080874257
  • Kiran Support Team Lead
    Replied on December 19, 2016 at 12:28 PM

    I have checked your JotForm using v4 form builder and see that the fields are editable at my end.

    Unable to edit cloned form in new version editor Image 1 Screenshot 30

    Could you try logging to your account using a private/incognito window or a different browser and see if that works? If you want to switch to v3 form builder, you may switch from your Account settings.

    Unable to edit cloned form in new version editor Image 2 Screenshot 41

    Please get back to us if the issue still persists. We will be happy to help. 

  • BGCL
    Replied on December 19, 2016 at 12:59 PM

    Rebooting my PC fixed the problem,  Thanks for the prompt response.