What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving the password reset instructions email

    Asked by marikamurch on December 19, 2016 at 03:53 PM

    I have forgotten my password and the rest is not gong to the password on the account which is 




    Page URL:

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    JotForm Support

    Answered by AIDAN on December 19, 2016 at 04:00 PM

    I checked Dennis@paclax.org against the bounce list and it was in it. I removed it now for you.


    Could you please try to reset password again and get back to us if the problem still exists? Thank you in advance.