Cancel My Account

  • benjazz77
    Asked on December 20, 2016 at 7:02 AM

    I cancelled auto renew on my account about a month ago, but you have renewed my premium subscription. I wish to cancel my account and have the full amount refunded. Could you please deal with this as soon as possible? My account is benjazz77

     

  • emily
    Replied on December 20, 2016 at 7:19 AM

    Hi,

    We are sorry for this inconvenience.

    I cancelled your Premium Yearly subscription and refunded $45 for the unused time. Your account type is now Free.

    Please check again and let us know if you encounter any problem.

    Thank you.