Cancel My Account

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    benjazz77
    Asked on December 20, 2016 at 07:02 AM

    I cancelled auto renew on my account about a month ago, but you have renewed my premium subscription. I wish to cancel my account and have the full amount refunded. Could you please deal with this as soon as possible? My account is benjazz77

     

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    emily
    Answered on December 20, 2016 at 07:19 AM

    Hi,

    We are sorry for this inconvenience.

    I cancelled your Premium Yearly subscription and refunded $45 for the unused time. Your account type is now Free.

    Please check again and let us know if you encounter any problem.

    Thank you.