- benjazz77Asked on December 20, 2016 at 07:02 AM
I cancelled auto renew on my account about a month ago, but you have renewed my premium subscription. I wish to cancel my account and have the full amount refunded. Could you please deal with this as soon as possible? My account is benjazz77
- JotForm SupportemilyAnswered on December 20, 2016 at 07:19 AM
We are sorry for this inconvenience.
I cancelled your Premium Yearly subscription and refunded $45 for the unused time. Your account type is now Free.
Please check again and let us know if you encounter any problem.