What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgrading to bronze plan

    Asked by Katierapheal on December 21, 2016 at 02:38 PM

    Hi there,

    we currently have the free subscription and are considering upgrading to the bronze plan. One of the major issues we run into currently is that we use our forms to pload documents, but the size of documents is very limited with our current plan. If we upgrade to bronze, will we be able to upload larger documents to each form?

     

    Thanks!

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    JotForm Support

    Answered by david on December 21, 2016 at 03:07 PM

    The maximum file upload size can be increased.  Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can also change the allowed file types:

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    Free accounts are limited to 100MB total, whereas the Bronze level subscription would allow for up to 10GB.