Upgrading to bronze plan

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    Katierapheal
    Asked on December 21, 2016 at 02:38 PM

    Hi there,

    we currently have the free subscription and are considering upgrading to the bronze plan. One of the major issues we run into currently is that we use our forms to pload documents, but the size of documents is very limited with our current plan. If we upgrade to bronze, will we be able to upload larger documents to each form?

     

    Thanks!

  • Profile Image
    david
    Answered on December 21, 2016 at 03:07 PM

    The maximum file upload size can be increased.  Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can also change the allowed file types:

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    Free accounts are limited to 100MB total, whereas the Bronze level subscription would allow for up to 10GB.