What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is Bronze plan allow us 1000 submissions per month?

    Asked by sisters7 on December 22, 2016 at 08:09 AM

    We will be signing up with you bronze plan. I want to make sure that we only pay for the months we have submissions. Right? 

    Please let me know.

    Also can I down grade to Free plan again? Because for several months we will be inactive.

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    Answered by sisters7 on December 22, 2016 at 08:16 AM

    The Bronze plan allows us 1000 submissions. Is this 1000 submissions per month or per year, or per ....? Thanks.

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    JotForm Support

    Answered by Helen on December 22, 2016 at 08:41 AM

    Hi,

    Thank you for contacting us.

    The Bronze plan allows you to have 1000 submissions monthly. Your monthly submission limit resets zero for the first day of the month. Also, the bronze plan allows you to have  UNLIMITED total submission.

    You can see more detail about this at your Pricing page. Please let us know if you need any further assistance.

    Please let us know if you need any further assistance.

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    Answered by sisters7 on December 22, 2016 at 10:36 AM

    Since I'm only in charge of online registration for 2017. So I will buy a year subscription.

    Can the new person downgrades our plan to free for the months we are inactive even though we have reached our 100 free submissions?

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    JotForm Support

    Answered by david on December 22, 2016 at 11:36 AM

    If you purchase a year subscription, your subscription will run continuously until the time runs out.  Automatic renewal can be cancelled at any time, however, the subscription would not be paused.  If your account is over any limits when it downgrades back to Free, form will be disabled.