What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing forms on our My Forms list

    Asked by Jennifer Hastings  on December 25, 2016 at 12:12 PM

    We have two forms - one that we use to send our website contact@ to us for reply and I created one for a fill in submission.  They are not under favorites or anywhere to be found.  Can you help please?


    Thank you, Jennifer

    Page URL:

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    JotForm Support

    Answered by jonathan on December 25, 2016 at 03:12 PM

    Hi Jennifer,

    I checked your website and I can see the Contact Us form https://www.jotform.us/form/33254434874155  embedded on the website page.

    When I checked on your My Forms list I can see the form also available.

    Is this the form you are missing? Let us know if still not this one.



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    Answered by Jennifer Hastings  on December 26, 2016 at 10:45 AM
    It’s a Chrome thing as I just checked on Firefox it is shows up. Thanks for your assistance.

    Jennifer Hastings
    Director of Marketing
    Osteopathic Residency Liaison
    America’s OB/GYN Board Review Course


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    JotForm Support

    Answered by Kevin_G on December 26, 2016 at 11:00 AM

    Glad to know you found your form Jennifer. 

    You may also try clearing your web browser's cache and see if that works, here's a link that will help with that: http://www.pcmag.com/article2/0,2817,2480401,00.asp