Download PDF icon now showing on the form builder page instead of the "Undo" and "Re-Do" icons after trying to create a Fillable PDF copy of one of th

  • Profile Image
    arielyem
    Asked on December 26, 2016 at 03:50 PM

    After i tried to convert my form to a Pdf format, i found that download "pdf button" appear in the to of the tool bar, but the redo/undo buttons diapered.

    is there any way to remove the download "pdf button" and return the redo/undo buttons?

    Thanks

     

     

  • Profile Image
    Mike_G
    Answered on December 26, 2016 at 05:03 PM

    To my understanding, you went to this page: https://www.jotform.com/fillable-pdf-form-creator/ and clicked the "CREATE A FILLABLE PDF FORM" button and selected "Create PDF Form" after, is that correct? You were redirected to the builder page of the last form you edited and now see that "Download PDF" button, right? Then the URL shows, https://www.jotform.com/create-form?pdf, correct?

    Now, every time you try to load any of your forms on its builder page (Edit Form), you are now seeing that button instead of the "Undo" and "Re-Do" button, is that also correct?

    To revert back to see the "Undo" and "Re-Do" button again on your builder page instead of the "Download PDF", please clear your browser's data

    I hope this helps. Please feel free to contact us again anytime.

    Thank you.