What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to enable my account after suspend process

    Asked by BridgetFields on December 27, 2016 at 07:24 AM

    I removed the password and credit card information from my form. Now I can enable my forms back to whree they were before, why?

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    JotForm Support

    Answered by amy on December 27, 2016 at 07:37 AM


    After I've done my review, I realized that you've removed the phishing field on your form. Because of this reason I re-activated your account. But I'd like to point out that if you add phishing fields like these again, your account'll be disabled automatically by our phishing remark system.

    Thank you for respecting our terms of use.

    If you need further assitance, please inform us.

    Kind Regards.