How do I remove my account from the shared account?

  • Profile Image
    eLinkLocal
    Asked on December 28, 2016 at 12:37 PM

    Hi, I need to remove access that was granted to me by an old client.  I have requested this from her multiple times but there is no response.  

    The forms shared are from amelzer and I want them all removed.  

    Can you do that for me?

    Thanks!

    Aaron

     

     

  • Profile Image
    Kiran
    Answered on December 28, 2016 at 01:22 PM

    I understand that your account was added in the other account amelzer to share their forms. Unfortunately, we cannot remove an account from the shared account without the consent of the owner or unless the request comes from the user itself.

    We request you to get in touch with the owner of the account once again. Please get back to us if you need any further assistance. We will be happy to assist.