What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a charge for data encryption?

    Asked by jamie_loonam on December 29, 2016 at 05:09 PM

    If we want to encrypt data, such as payment information, is there an additional cost?

  • Profile Image
    JotForm Support

    Answered by EltonCris on December 29, 2016 at 09:07 PM

    No, there isn't.

    By default, all forms are secure. Form URLs are on HTTPS. These means that submissions are processed and sent to JotForm servers securely.

    However, if you want an ultimate level of encryption, you can turn on the form encryption feature in your form. Check this guide to learn more: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them