What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I benefit your 50% sale?

    Asked by marcelo_centeio on December 29, 2016 at 07:41 PM

    I've been receiving promotional emails from you offering 50% discount for annual subscription plans. I would like to take this offer as an upgrade to the account I already have with you. My intention is to be able to keep the forms I already use on my site.

    How do I get this offer on my account?

    Page URL:
    http://barracaodeimagens.com.br

  • Profile Image
    JotForm Developer

    Answered by Helen on December 30, 2016 at 03:11 AM

    Hi,

    Thank you for contacting us.

    Our 50% discount just for FREE users. I have checked your account and realized that you have got FREE account that username "barracaodeimagens". You can upgrade this account with using our sale.

    I have checked your website, your forms that you embeded your website created in your "marcelo_centeio" account.  If you upgrade your barracaodeimagens account, I can move your forms from "marcelo_centeioto barracaodeimagens account. So, we will keep the forms. 

    If you want to move your forms on our side, please confirm us. 

    You can upgrade your account in your Pricing page: https://www.jotform.com/pricing

    If you have any questions or issue, feel free contact us.

  • Profile Image

    Answered by marcelo_centeio on January 05, 2017 at 04:33 PM

    Hi Helen! I haven't saw your answer before I wrote again asking for support. 

    Yes, please, I'd like your help on moving this forms to my new account. I already canceled the auto renew function to marcelo_centeio  that will be downgraded on January, 14th.

    Will I have to make any maintenance into the barracaodeimagens.com.br forms or the forms ID will be the same as at marcelo_centeio?

  • Profile Image

    Answered by marcelo_centeio on January 05, 2017 at 04:37 PM

    Hey Helen, Aindan already done the forms transfer to me! Thanks a lot!