- marcelo_centeioAsked on December 29, 2016 at 07:41 PM
I've been receiving promotional emails from you offering 50% discount for annual subscription plans. I would like to take this offer as an upgrade to the account I already have with you. My intention is to be able to keep the forms I already use on my site.
How do I get this offer on my account?Page URL:
- JotForm DeveloperHelenAnswered on December 30, 2016 at 03:11 AM
Thank you for contacting us.
Our 50% discount just for FREE users. I have checked your account and realized that you have got FREE account that username "barracaodeimagens". You can upgrade this account with using our sale.
I have checked your website, your forms that you embeded your website created in your "marcelo_centeio" account. If you upgrade your barracaodeimagens account, I can move your forms from "marcelo_centeio" to barracaodeimagens account. So, we will keep the forms.
If you want to move your forms on our side, please confirm us.
You can upgrade your account in your Pricing page: https://www.jotform.com/pricing
If you have any questions or issue, feel free contact us.
- marcelo_centeioAnswered on January 05, 2017 at 04:33 PM
Hi Helen! I haven't saw your answer before I wrote again asking for support.
Yes, please, I'd like your help on moving this forms to my new account. I already canceled the auto renew function to marcelo_centeio that will be downgraded on January, 14th.
Will I have to make any maintenance into the barracaodeimagens.com.br forms or the forms ID will be the same as at marcelo_centeio?
- marcelo_centeioAnswered on January 05, 2017 at 04:37 PM
Hey Helen, Aindan already done the forms transfer to me! Thanks a lot!