How do you delete submission in storage

  • craftyemy
    Asked on December 30, 2016 at 2:15 AM

    I have finished with the storage of the forms and need to delete them to make room for the next ones. I have gone to the individual forms and deleted the submissions there but it is still saying that the storage is almost full.

  • Helen
    Replied on December 30, 2016 at 4:41 AM

    Hi,

    I have checked your account and realized that your Submission Storage is not full. However, your Total forms are 51. If you want to create a new form, you must delete your 46 forms or you must upgrade your account to other paid accounts. You can check it at your Usage page. As you can see below:

    How do you delete submission in storage Image 1 Screenshot 20

    Did you mention about the different account? Please provide us more detail about your account.

    If you have any questions or issue, feel free contact us.