What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do you delete submission in storage

    Asked by craftyemy on December 30, 2016 at 02:15 AM

    I have finished with the storage of the forms and need to delete them to make room for the next ones. I have gone to the individual forms and deleted the submissions there but it is still saying that the storage is almost full.

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    JotForm Developer

    Answered by Helen on December 30, 2016 at 04:41 AM


    I have checked your account and realized that your Submission Storage is not full. However, your Total forms are 51. If you want to create a new form, you must delete your 46 forms or you must upgrade your account to other paid accounts. You can check it at your Usage page. As you can see below:

    Did you mention about the different account? Please provide us more detail about your account.

    If you have any questions or issue, feel free contact us.