What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I cancel if I'm on a yearly plan?

    Asked by rtrecruitment on January 02, 2017 at 07:09 PM

    Hi,

    If I sign up for the yearly plan, can I then cancel it anytime for refund?

    Thanks

  • Profile Image
    JotForm Support

    Answered by liyam on January 02, 2017 at 10:24 PM

    Hello,

    Yes, you get a prorated refund if you want to have an immediate cancellation on your subscription. The prorated refund also applies should you decide to upgrade to a higher plan or downgrade to a lower paid plan.

    If you have further questions, please let us know.

    Thanks.