What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am setting up an automatic payment on my form. Is there an authorization that the customer can sign consent as well?

    Asked by TeamFlorida on January 04, 2017 at 11:41 AM

    I am setting up an automatic payment on my form. Is there an authorization that the customer can sign consent as well?

    I am not sure if this form is required. 

    for
  • Profile Image
    JotForm Support

    Answered by John_Benson on January 04, 2017 at 02:08 PM

    You can use our E-signature widget. Here's how:

    Open your form and search for the E-signature in the More Fields search bar under popular tab. 

    Hope that helps. Let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by TeamFlorida on January 04, 2017 at 02:21 PM

    thank you. would this authorize the electronic payments every month?

  • Profile Image
    JotForm Support

    Answered by John_Benson on January 04, 2017 at 03:54 PM

    Once the user completed the form the first time, he/she will put the signature in the E-signature widget in your form. 

    I would suggest you to make the field "Required" by clicking the Required button while the widget is selected. In this way, the user will not be able to complete the form without putting the signature.

    If the user signed up in recurring payments then his/her credit card will be charged automatically every month by the payment processor.