What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where do I track the answer to questions?

    Asked by scottishfiddlers on January 04, 2017 at 07:54 PM

    I sent an urgent question 5 minutes ago. But anyway, I have no idea where to see your response, if any. Please respond...

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    Answered by scottishfiddlers on January 04, 2017 at 09:27 PM

    I figured this out: My Questions button

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    JotForm Support

    Answered by liyam on January 05, 2017 at 01:37 AM

    Thanks for keeping us posted, scottishfiddlers. We apologize for not being able to get to you on this immediately. 

    In any case, should you have other questions, please do not hesitate to let us know.

    Thanks.