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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Conditional skip page is not working on my form

    Asked by PRHDP on January 06, 2017 at 02:21 PM

    I am having the same issue. I set my condition to skip to a page if conditions are met and it is not doing so. Any chance you can see why? username is PRHDP and my email is prparadeofwny@gmail.com

    My condition should be if you select no to the float option it takes you to the aggrement page, there you agree to the terms to get paymnt option, if they select money order or check it jumps to page 3 to submit. If they select paypal they should jump to page 2 for payment. I have set them up and nothing is happening.



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    JotForm Support

    Answered by Kiran on January 06, 2017 at 02:53 PM

    I have checked your JotForm and see that the Page break is not displayed on the first page. I have further checked the conditions on the form and see that the Agreement field is hidden to select and to display another field.

    Are you sending the value to this field through URL parameters? Could you check the following two conditions once on your form since they are conflicting each other?

    I think the first condition to be disabled. I also notice that the Next button on the page break is hidden from the field settings. 

    Please make sure that Next button is visible so that the page breaks will be displayed normally. Please note that the conditions to hide/show page breaks will affect the complete field i.e., both Back and Next buttons. The conditions set to skip the pages seem to be correct and should be working fine once the above changes are made to the form.

    Please get back to us if you need any further assistance. We will be happy to help. 

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    Answered by PRHDP on January 06, 2017 at 05:38 PM

    Thanks for all the help. I did what you suggested and everything is switching as it should. Now I have a question for the Paypal. 

    Once people select a payment option how do they pay? I select an option and it goes to my submit page and never as for a payment.

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    Answered by PRHDP on January 06, 2017 at 06:01 PM

    I stand Corrected. Paypal is working as it should. It was me that was not working for a second there. I have it all figured out so Thank you very much. You can disregard the last question.