Unable to upgrade my account

  • c4yl
    Asked on January 9, 2017 at 2:25 PM

    Saying there is an error and we are unable to upgrade when processing payment. 

  • Kiran Support Team Lead
    Replied on January 9, 2017 at 4:51 PM

    Could you let us know how you are trying to pay for the subscription? It would be helpful if you can provide us with the exact error message or a screenshot of the issue so that we can check and see what best we can do for you.  Also, please let us know if you have tried any other payment methods.