- caitlinkaneAsked on January 09, 2017 at 02:33 PM
I have created forms here before, but for some reason whether I am trying to create a form from scratch or exporting a form from an existing form, I cannot get past the initial setup screen. When I click 'Continue' to generate the form, it remains caught in "creating form" and a new form is never established.
- JotForm SupportjonathanAnswered on January 09, 2017 at 04:59 PM
I reviewed your account/username caitlinkane and indeed there was no existing form yet on your My Forms list.
However I could not replicate the issue you reported when I test creating a form using the Form Builder.
Can you please retry creating a form again. Make sure you were logged in to your account already at https://www.jotform.com/login and create a form.
User guide: How-to-create-your-first-web-form
Let us know if issue persist.