- IvyTechAsked on January 09, 2017 at 03:40 PM
I have followed all of your tutorials to set up my email notifications and nothing is working. I received a new submission over the weekend and there was no notification whatsoever. I have two email addresses set up to receive these notifications to make sure a submission is not missed and I still didn't get the notification. Can you please help me figure out why this isn't working. I can't have any of these submissions missed.
Thank you in advance for your help.
- JotForm SupportdavidAnswered on January 09, 2017 at 06:10 PM
I checked our logs and it looks like the emails were sent successfully to the two addresses in your form.
Chefck your spam/junkmail folder to see if they were filtered there. As far as I can tell, your notification is set up correctly and should be working.
- IvyTechAnswered on January 10, 2017 at 02:36 PM
Thank you for checking. They were there in the spam folder. oops! Thanks again for checking it out for me. I appreciate it!