What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to restore deleted account ?

    Asked by Locus  on January 09, 2017 at 05:47 PM

    Hello, 

    PLEASE ! I deleted my account today but I just realized that I still need it, PLEASE I ABSOLUTELY NEED IT ! Could you pleaaase retrieve it ?? It's very urgent / some clients are still working with the link of one of the forms and they just told us about it.

    There is no problem if I lose all the data of the account (past forms, submissions, ...) I just need the account to have the same link again !

    Many many many thanks ! 

     

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    JotForm Support

    Answered by jonathan on January 09, 2017 at 09:16 PM

    Actually it is not possible for you to delete your JotForm account since only us from the support have such capability to delete/remove accounts.

    You can still login to your account/username LOCUSENGLISH   at https://www.jotform.com/login

    Currently, you forms were temporarily disabled because you have already exceeded limits on your FREE account. Your account is currently on Overlimit Status.

    User guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-Limits

    You may need to upgrade to higher plan to continue using JotForm.

    Hope this help. Let us know if you need further assistance.