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LocusAsked on January 9, 2017 at 5:47 PM
Hello,
PLEASE ! I deleted my account today but I just realized that I still need it, PLEASE I ABSOLUTELY NEED IT ! Could you pleaaase retrieve it ?? It's very urgent / some clients are still working with the link of one of the forms and they just told us about it.
There is no problem if I lose all the data of the account (past forms, submissions, ...) I just need the account to have the same link again !
Many many many thanks !
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jonathanReplied on January 9, 2017 at 9:16 PM
Actually it is not possible for you to delete your JotForm account since only us from the support have such capability to delete/remove accounts.
You can still login to your account/username LOCUSENGLISH at https://www.jotform.com/login
Currently, you forms were temporarily disabled because you have already exceeded limits on your FREE account. Your account is currently on Overlimit Status.
User guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-Limits
You may need to upgrade to higher plan to continue using JotForm.
Hope this help. Let us know if you need further assistance.