What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form disabled because of the word "Facebook"

    Asked by La_Gouaille on January 10, 2017 at 11:57 PM

    Hi,

     

    I added the word Facebook on one for my forms and now they're all disabled.

     

    Can you activate my account again please ?

     

    Thanks you,

     

    Nicolas

  • Profile Image
    JotForm Support

    Answered by John_Benson on January 11, 2017 at 03:18 AM

    Hey Nicolas,

    I checked your forms and it looks like you already remove the word Facebook. Actually, we would like to take a look because the word Facebook is not phishing. However, if you ask for login information which is against our terms of use you'll be auto-suspended. 

    I have now re-activated your account. You can now use your forms properly.

    If you have any questions, please let us know.

    Thank you.