What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    STOP BOUNCE LISTING ME!

    Asked by zacleonard on January 11, 2017 at 10:33 AM

    You put me on the bounce list again! PLEASE STOP DOING IT!

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    JotForm Support

    Answered by liyam on January 11, 2017 at 10:47 AM

    Hello zacleonard,

    If your email keeps on landing on the bounce list, this is because your mail server keeps on rejecting the emails sent to you. This inclusion happens automatically everytime your mail server sends a bounce back reply to JotForm's mail server.

    In order to address this, you will need to understand the text sent by your mail server to JotForm and talk to your email service provider about it. It would be great if you can share with us also the text given by your mail server in order for us to know if there is something that can be done on our end. This text is the one with the reason, at the time when you removed your email address in the bounce list.

    If you have questions, please let us know.

    Thanks.