What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does the Bronze subscription allow 1000 submissions a month?

    Asked by lbrooker123 on January 11, 2017 at 11:13 AM

    Hi, I was trying to get in touch with you regarding upgrading our account?

    The Bronze package, is that 1,000 submissions a month? 

     

    Thanks

     

    Lucy

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 11, 2017 at 11:17 AM

    Hello Lucy,

    Yes that is correct. Bronze subscription plan allows you to receive 1000 submission per month. You may like to take a look at our pricing page for more information on available plans and its limits:  www.jotform.com/pricing

    Thank you!

  • Profile Image

    Answered by lbrooker123 on January 11, 2017 at 11:46 AM

    Ok great, thanks.

    Do you know how I go about splitting my account easily. So I need 4 of my forms to go onto a new work account where we will upgrade to the Bronze Subsciption.

     

    And I just want one form the 'Gemini Agriculture Contact Form' to remain on this free account as it's my personal one.

     

    Thanks

     

    Lucy

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 11, 2017 at 01:03 PM

    Hello Lucy,

    You should sign up for a free account with desired username. You can go ahead and upgrade your new account to bronze plan. 

    To transfer forms to your new account, you need to just send us a message with the names of the form and we will do the needful. Please note that form transfer request needs to be received from source account.

    Thank you!

  • Profile Image

    Answered by lbrooker123 on January 12, 2017 at 03:51 AM

    Hi,

    Ok great thanks.

    I have set up a new account under the username abbeyfieldwaste.

     

    Could I please transfer the following forms over to that account;

    Packaging Recycling - More Info

    Contact Form

    Arrange a Collection

    Register for the Service

     

    Thanks

     

    Lucy

  • Profile Image
    JotForm Support

    Answered by AIDAN on January 12, 2017 at 04:04 AM

    Hi Lucy, please note that we will be addressing your request ASAP via https://www.jotform.com/answers/1032486 because we try to keep every single thread about one question/query. Thank you in advance for understanding.