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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to insert image into form has stopped working

    Asked by max123jot on January 11, 2017 at 12:20 PM

    i have inserted many images into this form

    now i am trying to insert a few more as part of a test/ans scenario

    when i drage an image to upload

    error is either,, server upload error

    or it uploads but there is not green button in lower right to save

     

    please advise

    m

    Page URL:
    https://form.jotform.com/62574869368172

  • Profile Image
    JotForm Support

    Answered by Jan on January 11, 2017 at 02:22 PM

    We are currently not having issues in regards to uploading images in the Form Builder. I cloned your form and I tried uploading a picture using the "Image" field. Here's a screen capture:

    Please try to log out from JotForm and re-open your browser. After that, please log back in to your account and try uploading an image again. If it is still the same, then you might need to clear your browser cache.

    Also, please check the file name of the image and make sure that it is not very long. Let me clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.