- usspwdcAsked on January 11, 2017 at 10:17 PM
We upgraded to non-profit bronze on December 6th. Now our subscription has reverted to starter and we are unable to process payments. This is causing major problems. Can you help?
I've attached screen shots of our receipts.
Barbara Williams, Treasurer
- JotForm SupportChriistianAnswered on January 12, 2017 at 03:21 AM
Apologies for the inconvenience. Your account is now back to Bronze Plan.
If you need further assistance, please let us know.