What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Conditional Auto-responder does not seems to work.Asked by rduong on January 12, 2017 at 10:05 AM
I would like setup 2 autoresponses. One of them is for confirmation et an other one for refutation.
When I tested for "no" i want receive just the autoresponse for NO but I receive 2 autoresponses.
How can I configure it ?
I did check your form and found that you have added the conditions correctly to send one of the auto-responder email based on the answer.
Have you solved this problem already? I did test your form with both options "Oui" & "Non" and it seems to work as expected. I only receive one respective auto-responder. Please check the screenshot below:
I would suggest you to please test your form again and get back to us if the issue persists.