Why I'm getting an error when I try to pay with PayPal?

  • tronixboy
    Asked on January 12, 2017 at 10:36 AM

    When I preview the form, I selected the items quantities, click submit to go to paypal to pay but I get a log in error message. 

    Jotform Thread 1032748 Screenshot
  • Nik_C
    Replied on January 12, 2017 at 12:19 PM

    Thank you for contacting our Support.

    That's quite normal. If you integrated your PayPal account in the form and then you try to pay with the same PayPal account, you're getting that error from the PayPal (you can not pay yo yourself).

    Hope this clarifies.

    If you have additional questions please get back to us.

    Thank you!