- janisleaAsked on January 12, 2017 at 07:17 PM
I used the free trial for DocuSign and now I've upgraded it. But when I create the forms it is still trying to use the trail DocuSign which won't work.
- JotForm SupportKiranAnswered on January 12, 2017 at 10:58 PM
I have tested a form in my account with my Free DocuSign account and see that it is working fine at my end. I am able to authenticate the DocuSign account and able to receive the submission normally.
Could you try logging to your account and test the DocuSign in a private/incognito window or a separate browser and see if that works?
Please get back to us if you need any further assistance. We will be happy to assist you further.