Connecting my account with DocuSign and Jotform

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    janislea
    Asked on January 12, 2017 at 07:17 PM

    I used the free trial for DocuSign and now I've upgraded it.  But when I create the forms it is still trying to use the trail DocuSign which won't work.

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    Kiran
    Answered on January 12, 2017 at 10:58 PM

    I have tested a form in my account with my Free DocuSign account and see that it is working fine at my end. I am able to authenticate the DocuSign account and able to receive the submission normally.

    Could you try logging to your account and test the DocuSign in a private/incognito window or a separate browser and see if that works? 

    Please get back to us if you need any further assistance. We will be happy to assist you further.