What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to access form but receive an error message "this form not found"

    Asked by pjukawil on January 13, 2017 at 09:24 AM

    "form not found this form has been disabled"

    Page URL:

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    JotForm Support

    Answered by Jan on January 13, 2017 at 10:08 AM

    Your forms are asking for credit card details which is why your account got suspended automatically by our phishing detector tool. Collecting credit card details are not allowed here in JotForm. Please check our terms of use.

    We need to delete the guilty fields before we re-activate your account. Let us know if that is okay with you. We'll wait for your response. Thank you.