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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am finishing up on a form for registrants to our Annual Conference 2017

    Asked by Franc1s77 on January 13, 2017 at 08:50 PM

    I have almost finished but one of the last fields won't allow me to edit it. The field is "My Products". Obviously our price for this conference needs to be edited and this will not allow me to edit the price. Also, I need it to multiply the number of adults attending that is a field above by the price and the number of children by the children's price.  We also have a separate price for people that want to attend for only 1 day. The form number is 70126892807158.

    Thank you,

    Frank

  • Profile Image
    JotForm Support

    Answered by Mike_G on January 14, 2017 at 07:43 AM

    I have checked your form (http://www.jotform.us/form/70126892807158) and I have not seen any fields that say "My Products". I have also created a clone version to verify it.

    Did you remove the field already? Was the field one of our payment fields? Can you help us by giving us more details, please?

    We will wait for your response.

    Thank you.

  • Profile Image

    Answered by Franc1s77 on January 14, 2017 at 08:45 AM
    I didn't expect a response so have already deleted that part of the form
    that I could not edit.
    Thank you,
    Frank
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on January 14, 2017 at 10:05 AM

    We would like to apologize for any inconvenience, but have you tried adding the payment field again and are you able to update it already? Or you're still having issues? Please feel free to let us know if you still need any assistance and we will be glad to help you.

    Thank you.