What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My insightly integration is not giving access to Lead

    Asked by streamlineintl on January 14, 2017 at 11:12 AM

    I've done the above but when I tried testing the form on my facebook page this is the error I received:


    Insightly Integration Error!

    API User does not have access to Lead.

    This is a re-post of a comment on How to Integrate your form with Insightly CRM

  • Profile Image
    JotForm Support

    Answered by liyam on January 15, 2017 at 12:23 AM


    I see your integration is set to Lead. If you're getting an integration error, it's most likely that you have not enabled Lead Management on your Insightly account.

    To do this, log in to your Insightly account and go to System Settings > Lead Management

    On the next page, just mark the checkbox and click the Save Settings button

    Once done, this should allow your integration to accept leads.

    if you have questions, please let us know.