-
struscottAsked on January 16, 2017 at 8:49 PM
Hi There,
since yesterday we have been unable to submit a form due to a 500 internal error. Our form has not been modified. Is there a issue at your end?
Cheers
Stuart
Page URL: https://form.jotform.co/51326550491856 -
Jeanette JotForm SupportReplied on January 16, 2017 at 11:59 PM
I have alerted our admins about this problem. Please accept our apologies for this issue. It should be resolved ASAP.
-
struscottReplied on January 17, 2017 at 12:03 AM
Hi there, I have cleaned out the forms from the submissions folder and it seems to be working now
Cheers
Stuart
-
struscottReplied on January 17, 2017 at 12:53 AM
-
candyReplied on January 17, 2017 at 3:21 AM
Dear Stuart,
As the second question is related to another topic, I have split the thread in order to assist better by our support team as the following link: https://www.jotform.com/answers/1036479
We are going to answer your question at that link.
Thank you.