Our form is not letting anyone upload a photo or a video file.

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    Answered on January 17, 2017 at 02:24 AM

    I have tested your embedded form and I was not able to replicate mentioned issue. I successfully uploaded .jpg file and .mp4 file. I was also able to submit your embedded form and I got redirected to Thank You page.

    I have also checked and my submission was successfully sent and it is shown on submission page of your form.

    Were you able to resolve your issue? Or maybe it was temporary issue. 

    If the issue still persist on your end, please let us know which device and browser are you using. 

    Let us know if you need further assistance.

  • Profile Image
    Answered on January 17, 2017 at 10:45 PM
    Hey there
    Thanks for that! Yes it seemed like it was just a temporary issue yesterday. Its back up and working now.
    Thanks very much.
    Gemma B

    "As a member of the CGA, I am committed to diverse, inclusive casting."

    18 Charles St, Redfern NSW 2016 Australia
    +61 (2) 9557 2844 • office

  • Profile Image
    Answered on January 18, 2017 at 02:15 AM

    You're welcome.

    We are glad to hear that your form is working properly now. 

    Feel free to contact us fi you have any other questions or issues.